Step 1: Define your Use Case
Subscriber Onboarding
Textual creates a custom styled and designed Registration page for all brands.
Onboarding Methods:
- QR Code in store and on websites
- Register by Phone Number
- Display Ads
- Social media
- Email Distribution
- Existing SMS Subscriber list
Step 2: Send Campaigns & Flows
Use the Campaign Creator to send Offers in 20 min
Textual works just like any other online marketing platform
- Reporting Dashboard (and attribution)
- Subscriber Management
- Campaign Creator
- Message Templates
There are many customizable settings for Text-to-Buy campaigns
- Nudge campaigns, Cross Sells, Up sells, Max Quantity, Promo Triggers
Step 3: Subscribers Reply to Buy
Subscribers receive text and reply YES or with Quantity to buy.
There are two types of Subscribers at the highest level in the Textual platform.
- Subscribers Only
- Subscribers with Payment Profiles
If the Subscribers have used your branded Registration page, it is likely that they have a Payment profile with Textual. In this case, they only need to reply Yes or with Quantity to make a purchase.
The other Subscribers without payment profiles who try to make a purchase will be redirected to a QuickCart page.
Step 4: Orders Fulfilled
Orders are
processed in the Cloud and put in your e-commerce system.
Textual keeps your orders synchronized with your e-commerce system in real time.
In addition, Textual has its own order management system for smaller companies and/or system reconciliation.
This is where Textual adds value to your customer relationships, secures payment, and simplifies the costs of Order Management.
The system will automatically update:
- Order Statuses, Fulfillment Notifications
- Customer Shipping Addresses